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Collinsville Community Unit School District #10

Envision. Empower. Achieve.

Important Update: ParentSquare Smart Notification Delivery Begins; Will Reduce Number of Text Notifications

Posted Date: 12/09/25 (04:00 PM)


ParentSquare graphic with a phone screen showing a notification. Text states 'Smart Notification Delivery Begins'.

Kahok Staff & Families, 

We're excited to announce an improvement to how you receive notifications for ParentSquare posts from our district.  (If you're signed up for text messages - you should have received a message from them about it this morning.)

Soon, if you use the ParentSquare app and have both app and text notifications turned on, you'll receive post notifications through the app, with text notifications sent only as a backup when needed. This smart delivery system will simplify and streamline how you receive your school communications. 

What's changing? 

Currently, you might receive duplicate notifications for posts via both the app and text message. 

With this update: 

  • App-first delivery, with text as fallback: When a post is shared, you'll receive a notification through the app first, with a backup text notification only if needed. This applies to posts, post digests and updates to posts.
  • No change for time-sensitive messages: Direct Messages and alerts will continue to be delivered via your preferred methods. 

Why it’s changing 

This change streamlines how you receive post notifications. By reducing the number of notifications sent to your device for each post, it will be easier for you to keep track of school updates in one place. 

What do you need to do? 

No action is required from your side. If you already use the app and have both app and text notifications turned on, you'll automatically benefit from this smart notification delivery. 

To learn more about this change, see ParentSquare's Help Article.

If you haven’t downloaded the ParentSquare app or turned on app notifications, now is a great time to do so. This gives you the best way to access and customize classroom communications on your mobile device.  Information on downloading the app is attached. 

Getting Too Many ParentSquare Notifications?
Feeling frustrated and overwhelmed by the number of ParentSquare notifications you receive every day? It might be time to re-visit your communication preferences and make some adjustments.  

You can fine-tune notification settings for posts for each school and the district. For General Announcements, you can select Digest, Instant, or choose to turn off notifications altogether (excluding Urgent Alerts and notices.) You can choose to receive email, text, and/or app notifications.  

Use this link to learn how to change your ParentSquare notification settings.